Return Policy

RETURN POLICY

New, unworn items can be returned to Minimalist Designs within 15 days of delivery and your money will be fully refunded.

Please note: Returns must be received unaltered, unworn and in sellable condition. Used merchandise will not be accepted for refund or exchange unless defective. Personalized and custom designs, as well as items from the High Jewelry and MD® Signature collections, are final sale. 

RETURN ADDRESSES  

USA & Canada

Minimalist Designs 

1350 East Arapaho Rd 

Richardson Suit 230 

75081 Texas 

 

Europe

Minimalist Designs

22 Long Acre Covent Garden

London, UK

  

Middle East

Minimalist Designs

Jafza One, Rebel Ali Free Zone

Dubai

 

CANCELLATION POLICY

Once your order has been submitted we are immediately beginning the process of production of your personalized items. If you would like to cancel your purchase, please contact our Customer Service Representatives within 2 hours of your purchase.

Cancellations will be processed on the day we receive your cancellation request. Your account you used to purchase your items will be refunded. It may take up to 7 business days from the day your refund was approved.

Minimalist Designs reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact our Customer Service Representatives

Reworks/Repairs:

Here at Minimalist Designs, we strive to make every piece of personalized jewelry as precious and beautiful as the moment it commemorates. But if you feel that your item arrived damaged or has an error, please let us know immediately. We want to hear from you and will rectify this situation. To get in touch with us concerning a return or cancellation, please email us at info@minimalistdesigns.com